Transit Insurance

An added layer of protection for your move

Careful packing and experienced handling reduce the chances of damage considerably, but a move still involves loading, road travel and unloading, all of which carry some inherent risk — especially over longer distances. Urban Relocations facilitates transit insurance for customers who want this additional layer of financial protection on their household, office or cargo shipment.

This is particularly relevant for intercity and long-distance moves, shipments involving valuable furniture, electronics or machinery, and international relocations where goods are in transit for extended periods. We discuss insurance options with customers moving from and to any of our branch cities, including Pune, Mumbai, Delhi, Bangalore and others.

How it works

• Discuss the value of goods being moved and whether transit insurance is something you'd like to add to your booking
• An inventory of items being covered is noted, generally along with their approximate value
• The insurance is arranged for the duration of transit, from pickup to delivery
• In the rare event of transit damage or loss, a documented claim process is followed based on the policy terms

What's included

• Guidance on transit insurance suited to your type of move
• Documentation of goods and approximate declared value
• Coverage for the duration of transit as per policy terms
• Support with the claim process in case of an insured event

Whether transit insurance makes sense for your move usually comes down to the value of what's being transported and the distance involved. A short local shift within the same city carries relatively lower risk than an intercity or international move covering hundreds or thousands of kilometres and multiple handling points, and most customers who opt for insurance do so for the latter kind of move.

It's worth having an honest conversation about the value of your goods when discussing insurance — under-declaring value to save on premium can affect the settlement amount in the event of a claim, so an accurate inventory and valuation works in your favour.

For claims, a documented process matters — photographs of item condition before the move, a clear inventory list, and prompt reporting of any damage noticed at delivery all help the claim move faster. We guide customers through this documentation at the time of booking insurance, so you know what to expect if it's ever needed.

Insurance charges, where opted for, are itemised separately in your invoice along with the GST bill for the overall relocation service.